Emergency Help Upon Breach
We are accountable for response time and the quality of the report. We put our guarantees in the contract and work under strict NDAs.
- Request
- Containment
- Remediation
- Report
Before you talk to us: do not delete files or logs, save suspicious emails, and change passwords to important services from a clean device.
What we do
From your first message to the measures that keep you protected afterward.
- 01
Rapid assessment and containment
What we doWithin 15 minutes of your request, we bring in an engineer, clarify the situation and stop the problem from spreading.
ResultThe problem stops growing, and you understand what you are dealing with.
- 02
Finding the cause and fixing it
What we doWe find out how the breach happened, cut off the intruder's access and restore your systems.
ResultOperations are restored, and the intruder no longer has a way in.
- 03
Incident report
What we doWhat happened, what was affected and how it was fixed. You can show the document to clients and the auditor.
ResultA clear picture for management and clients.
- 04
Analysis and measures to prevent a repeat
What we doWe identify what was missing and put the most important preventive measures in place.
ResultLess chance of it happening again.
Incident Resolution Workflow
- Step 1Rapid Containment
Isolate affected servers, cut unauthorized access, block attacker infrastructure.
- Step 2Root Cause Analysis
Identify entry point (phishing, unpatched vulnerability, compromised credentials).
- Step 3System Restoration
Restore clean backups, rebuild compromised services, reset credentials.
- Step 4Post-Incident Report
Technical summary, evidence preservation for legal/regulatory requirements (RODO 72h notification support).
What you get
- Incident report
- List of measures taken
- Analysis: what was missing and what to put in place
- Guidance on whether you need to notify the regulator (UODO, the Polish data protection authority) and clients, and by when. The legal assessment stays with your lawyer
What companies come to us with
An employee clicked a link in an email, and strange emails started going out in their name
Cut off access, change passwords, find out what was obtained and warn the recipients.
The website shows someone else's content or redirects to another site
Find the entry point, remove the malicious changes and close the vulnerability.
Files on the servers are encrypted, and there is a ransom demand
Disconnect the affected systems from the network, delete nothing, check the backups and calmly assess the options.
Generalized examples of typical situations, not stories of specific clients.
Included in packages
All packagesWe respond within 15 minutes, any time of day or night, including weekends and public holidays.